Privacy Policy
Last updated: 25-Feb-2024
Our most important priority is our customers' trust, which is achieved
by keeping customer information confidential, and by using it only as
our customers would want us to. The top priority for all of us in
Al-Saqi for E-Payment Services is our privacy promise to our
customers, which we accomplish by the following:
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We safeguard, according to strict standards of security and
confidentiality, any information our customers provide with us.
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We limit the collection and use of customer information to the
minimum we require to deliver superior service to our customers,
such as advising our customers about our products, services and
other opportunities, and to administer our business.
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We permit only authorized employees, who are trained in the proper
handling of customer information, to have access to that
information. Employees who violate our Privacy Promise is subject to
our normal disciplinary measures.
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We do not reveal customer information to any external party unless
we have previously informed the customer, in disclosures or
agreements, have been authorized by the customer, or are required by
law.
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We may ask for & collect yours :
- first name :
- last name :
- date of birth :
- residential and postal address :
- email address :
- telephone number :
- profile picture :
- gender :
- background information about you :
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lifestyle or biography details to be included in your Profile :
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Whenever we hire other organizations to provide support services, we
require them to conform to our policy standards and to allow us to
audit them for compliance.
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We attempt to keep customer files complete, up-to-date, and
accurate. We advise our customers how and where to conveniently
access their account information (except when we are prohibited by
law), and how to notify us about errors which we promptly correct.
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We continuously assess ourselves to ensure that customer privacy is
respected.
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Inquiry access is available (24x7x365). Planned downtime for
maintenance will be announced through the web site in advance.
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Customer has the right to raise complaint to Customer Care Unit by
submitting his complaint through
www.alsaqi.iq or Call Center number
+9647729115115 or email us at
care@alsaqi.iq or
info@alsaqi.iq